Terms — Move to rise

1. About me and this website

Georgia Baltag — georgia@movetorise.com.

I am a Dance Movement Therapist trained in Somatic Experiencing, Internal Family Systems, and Authentic Movement and a member of the Spanish Dance Movement Therapy Association.

This website provides information about body-based therapeutic work and access to individual and group sessions.

By using this website you confirm that you are at least 18 years old and that you use the website lawfully and respectfully.

2. Nature of the work

Sessions are body-based therapeutic sessions, grounded in Dance Movement Therapy, Authentic Movement, Somatic Experiencing, and Internal Family Systems.

This work is not medical or psychiatric treatment, and it is not a substitute for either. I do not diagnose, and I do not prescribe.

If you are currently under medical or psychiatric care, please discuss with your treating professional whether this work is appropriate alongside it.

If at any point I consider that this work is not supportive for you, or that you would be better supported elsewhere, I will say so and where possible suggest alternatives.

Sessions take place at the times we arrange. I do my best to answer messages between sessions, but I cannot guarantee when, or whether, a message will be seen, and it should not be relied on as a way of reaching me urgently.

This work is not a crisis or emergency service. If you are in crisis, at risk of harming yourself, or concerned about your immediate safety, please do not wait for a reply from me — feel free to contact your doctor, your local emergency number, or an emergency helpline. Within the European Union, 112 reaches emergency services in any member state.

3. Free introductory conversation

I offer a free introductory conversation of around 30 minutes to people who are considering working with me. It is offered once, to new clients, and takes place online via Zoom by arrangement.

Its purpose is for us to meet, for you to ask whatever you would like to ask, and for us both to get a sense of whether this work is right for you at this time.

This conversation is not a therapy session. No assessment is carried out, and no treatment plan is prepared. Clause 2 applies to it in full.

There is no obligation on either side. You are under no commitment to book sessions afterwards, and I may equally conclude that this work is not suitable at this time — in which case I will say so and, where possible, suggest alternatives.

What you share in this conversation is confidential on the terms set out in clause 10. I keep no written notes of it. If we go on to work together, records are kept as described in the Privacy Policy.

As no payment is involved, clause 5 does not apply. If you are unable to attend, I ask only that you let me know beforehand.

4. Booking and payment

Sessions are booked in advance by arrangement. Enquiries and bookings may be made through the website contact form, by email, or by Instagram or WhatsApp message.

Payment is made by bank transfer, before the session or in line with the agreed package.

Fees are stated at the time of booking. Payment plans can be arranged individually.

5. Cancellation and withdrawal

Two distinct rights apply, and they cover different circumstances. Clause 5.1 concerns withdrawal from the agreement itself. Clause 5.2 concerns the cancellation or rescheduling of an individual session.

5.1 Right of withdrawal

Where you contract as a consumer at a distance, you have the right to withdraw from the agreement within 14 calendar days of booking, without giving a reason and without penalty, and to receive a full refund. This right arises under applicable consumer protection law and is not affected by clause 5.2.

Where you wish a session to take place within the withdrawal period, you will be asked to confirm expressly that you request performance to begin before that period expires. If you subsequently withdraw, you will be charged in proportion to the services already provided. Where a session has been performed in full with your express prior agreement, the right of withdrawal ceases to apply in respect of that session.

5.2 Cancellation and rescheduling of sessions

Individual sessions may be cancelled or rescheduled without charge, provided at least 24 hours’ notice is given.

Sessions cancelled with less than 24 hours’ notice, and sessions not attended, are charged in full.

When I cancel a session, you will be offered an alternative appointment or a full refund, at your choice.

6. Session packages

Where you purchase a package of sessions, these are to be used within the timeframe agreed at the time of booking.

Unused sessions after that timeframe are not refundable, other than where the right of withdrawal applies or where circumstances make completion impossible — for example illness, bereavement, or my own inability to deliver the sessions. In those cases we will agree either an extension or a proportional refund.

7. Online sessions

Online sessions take place via Zoom.

You are responsible for having a private, uninterrupted space and a stable internet connection.

Reasonable measures are taken to protect your privacy, and Zoom sessions are not recorded. Complete security over the internet cannot be guaranteed.

8. In-person sessions

In-person sessions take place by arrangement.

You are asked to arrive at the agreed time. Sessions begin and end as scheduled, so late arrival shortens the session rather than extending it.

9. Group sessions

Group sessions are subject to these same Terms, with the following additions.

Group places are confirmed on payment and are limited in number.
Cancellation of a group booking more than 7 days in advance is refunded in full. Within 7 days, the place is charged, though it may be transferred to another person or to a future group by arrangement.
I hold everything shared in a group in confidence, on the same terms as individual work. I ask the same of every participant, and participants agree to this on joining. I cannot guarantee the conduct of other participants.
If a group does not reach its minimum number, it will be rescheduled or refunded in full.

10. Confidentiality

What you share is confidential. It will not be disclosed to anyone else, with the following exceptions.

Clinical supervision. I discuss my work in regular supervision, which is a professional requirement and supports the quality of the work. Your identity is not shared, and my supervisor is bound by the same duty of confidentiality.
Where disclosure is required by law.
Where there is a serious and imminent risk of harm to you or to another person, and disclosure is necessary to prevent it. Wherever possible I will discuss this with you first.

11. Your participation and responsibility

You remain responsible for your own wellbeing and for how you take part.

This work can bring you into contact with difficult emotions and experiences. You are always free to pause, to slow down, or to stop. You are encouraged to say what you need and where your limits are, and nothing in a session requires you to continue past them.

You take part voluntarily and at your own responsibility.

12. Ending the work

You may end the work at any time. Where possible, a closing session is helpful rather than stopping abruptly, though this is your choice.

I may end the work if I consider it is not serving you, or if it falls outside what I can responsibly offer. In that case I will discuss it with you, refund any unused sessions, and where I can, suggest other support.

13. Website content

All content on this website — text, images, video and other materials— is the intellectual property of Georgia Baltag unless stated otherwise.

You may not copy, reproduce or distribute it without prior written consent. You are welcome to share links to the site, with credit and not for commercial use.

14. Third-party services

This website and the services around it rely on third-party providers, including website hosting, video calling, email, messaging platforms and payment. These operate under their own terms and privacy policies, and I am not responsible for their own content or business practices. Where such a provider processes personal data on my behalf, that processing is subject to the Privacy Policy.

15. Disclaimer and liability

Information on this website is general and does not constitute medical, psychiatric or psychological advice. You are responsible for seeking appropriate professional support where you need it.

To the fullest extent permitted by law, I am not liable for indirect or consequential loss arising from the use of this website or participation in sessions. Nothing in these Terms limits any liability that cannot be limited under applicable law.

16. Privacy

How your personal data is handled is set out in the Privacy Policy, a separate document available on this website.

17. Complaints

If you are dissatisfied with any aspect of the service, please contact me directly at georgia@movetorise.com. I will acknowledge your complaint within 10 working days and respond substantively as soon as possible thereafter.

Complaints concerning the handling of your personal data are addressed in the Privacy Policy.

18. Governing law

If you are resident in the European Union or the European Economic Area, this agreement is governed by the law of the country where you live, and you retain all the consumer protections available to you there.

Outside those cases, the agreement is governed by the law of the country in which I am established, which I will confirm to you on request before booking.

19. Changes

These Terms may be updated from time to time. The current version is always available on this page, with the date it was updated last. Changes do not affect bookings already made.

20. Contact

Georgia Baltag — georgia@movetorise.com

Terms & Conditions